interaction design
Machine and people-centred views
Benyon, D. Turner, P. and Turner, S. 2005 Designing Interactive Systems: People, Activities, Contexts, Technologies. Pearson Education, England.
p. 12
| View |
People are |
Machines are |
Machine-centred |
Vague
Disorganised
Distractible
Emotional
Illogical |
Precise
Orderly
Undistractible
Unemotional
Logical |
People-centred |
Creative
Compliant
Attentive to change
Resourceful
Able to make flexible decisions based on context |
Dumb
Rigid
Insensitive to change
Unimaginative
Constrained to make consistent decisions
|
Source: Adapted from Norman (1993) p.224