interaction design
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Resources
: For People
People - what makes them tick
Norman's Emotional Design Model
Text: Preece, Rogers & Sharp
Second edition only Ch 5 pp 207 – 209
Powerpoint summary of the 3 level model
Norman, D (2004)
Attractive Things Work Better
, Chapter 1 in
Emotional Design: Why We Love (or Hate) Everyday Things
. Basic Books New York:
Reimann, R. (2005)
Persona. Goals and Emotional Design
UX Matters
Viewed 02 March, 2007 <http://www.uxmatters.com/MT/archives/000019.php>
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