READ: Preece, Rogers & Sharp
Norman's Emotional Design Model
Second edition only Ch 5 pp 207 – 209
Powerpoint Summary: Summary of the 3 level model (624KB)
Jordan's Pleasure Model
Second edition only Ch 5 pp 209 - 210
Powerpoint summary: Product Design (630KB)
McCarthy and Wright's Technology as Experience framework
Second edition only Ch 5 pp 210 0 212
Powerpoint summary: Technology as Experience (169KB)