Three models of user experience

Norman's Emotional Design Model

• Norman, D (2004)  Attractive Things Work Better, Chapter 1 in Emotional Design: Why We Love (or Hate) Everyday Things. Basic Books  New York:
• Reimann, R. (2005) Persona. Goals and Emotional Design UX Matters  Viewed 02 March, 2007 <http://www.uxmatters.com/MT/archives/000019.php>

Jordan's Pleasure Model

• Jordan, P.  (2003)  How to make brilliant stuff that people love and make big money out of it, Chapter 1 Wiley  New York:
• Lisney, E. (2005) Path to Success - Interview with Patrick Jordan –uiGarden.net  Viewed 02 March, 2007 < http://www.uigarden.net/english/a-path-to-success-interview-with-patrick-jordan>

McCarthy and Wright's Technology as Experience framework

• Mc Carthy,J.  & Wright,P.   (2004)  Living with technology in Technology as experience (pp. 1- 22). MIT Press Cambridge, MA:
•  Mc Carthy,J.  & Wright,P.   (2004) Technology as Experience Interactions  Vol 5 No 4 Viewed 02 March, 2007
  Note – this article is available through the ACM database