Screen Based Experiences in Moggridge, 2007, Designing Interactions MIT Press, Massachusetts.pp. 703 - 713. (this will eventually be an e-Reserve doc)
Interactive Products in Moggridge, 2007, Designing Interactions MIT Press, Massachusetts.pp. 715- 717. (this will eventually be an e-Reserve doc)
Designing Services in Moggridge, 2007, Designing Interactions MIT Press, Massachusetts.pp. 719- 723. (this will eventually be an e-Reserve doc)